P. L.✓
Peter L.Verified purchase
1 month ago
★★★★★
I live alone, this is exactly my case
I often eat alone in the evenings, and I've already had one bad scare with a piece of meat. There's nobody to slap you on the back, that's the frightening part when you're single. What convinced me is that you can use it on yourself. I tried it empty and it works with one hand.
J. R.✓
Judith R.Verified purchase
1 month ago
★★★★★
Much sturdier than I expected
Honestly I was expecting flimsy plastic, given what's available online. The bellows is thick and firm, the mask is flexible and nicely clear, you can see through it well. The case is decent too. It matches the photos, and honestly it's even better in person.
T. F.✓
Thomas F.Verified purchase
3 weeks ago
★★★★★
Easy to follow, but I'd have liked a video
The manual is well made, three movements and you're done, my wife and I understood it in two minutes. I'm taking off one star because I'd have liked a link to a demo video in the box, that would reassure me even more. I've nothing bad to say about the product itself.
L. M.✓
Laura M.Verified purchase
2 months ago
★★★★★
The baby mask was my real question
My daughter is 9 months old, we've just started solids, and this is the period I'm most afraid of. There really are two masks, one small and one large, and the small one genuinely is baby-face sized. That's exactly the detail I was looking for before ordering, because a lot of models only exist in adult size.
C. V.✓
Cynthia V.Verified purchase
2 months ago
★★★★★
Arrived, took a bit longer than expected
The parcel was well packed and tracking worked from start to finish, no complaints there. It took a bit longer than I thought, so I'm giving four stars to be honest about it. For a product like this it's no disaster, but better to order ahead than when you already need it.
C. T.✓
Claudia T.Verified purchase
3 weeks ago
★★★★★
It fits in the kitchen drawer
I thought it would take up a lot of room, but the case is actually about the size of a small pencil case. I keep it in the drawer right next to the high chair, within reach during meals. The yellow case catches your eye immediately, no rummaging around for ten seconds.
F. D.✓
Frank D.Verified purchase
1 month ago
★★★★★
A proper manual and real customer service
Last year I ordered a similar product from a foreign site, with a slapdash English manual and zero reply when I asked a question. Here the manual is properly written, and I had an answer within a day when I wrote in. For a product like this that changes everything.
M. G.✓
Michael G.Verified purchase
3 weeks ago
★★★★★
I bought it for my mother, not for a child
My mother is 84 and since her stroke she regularly swallows the wrong way, we've had two frights at the table. A lot of people assume this is for babies, but in our case she was the one who needed it. The large mask is for an adult face. There's one at her place and one at ours.
A. V.✓
Andrea V.Verified purchase
1 month ago
★★★★★
My husband thought it was excessive
When I ordered it my husband said I was overdoing it. Three weeks later he was the one asking for a second one for his parents' house, where we go every Sunday. Nobody thinks it's excessive once the thing is there and we know where it's kept.
V. J.✓
Victoria J.Verified purchase
3 weeks ago
★★★★★
Round food terrifies me
It's cherry tomatoes, grapes and round sweets that frighten me, the ones that block the throat completely. I tried the device empty and the suction is firm, you can feel it pulling properly. I always cut everything into quarters, but I can't check what people give my daughter when she's not with me.
R. S.✓
Robert S.Verified purchase
1 month ago
★★★★★
I spent two weeks comparing
I spent a good while comparing the models that pop up on social media, plenty of those sites have no address, no proper manual, and nobody to talk to. That's why I chose this one, not for the price, because it isn't the cheapest. For a product like this I'd rather pay a little more and know who I'm dealing with.
M. K.✓
Monica K.Verified purchase
1 month ago
★★★★★
I did the course and it still wasn't enough
I did a first aid course three years ago and thought I could relax. On the day my daughter choked on a piece of apple, I just stood there frozen. I knew the movements, but my hands wouldn't obey. That's exactly why I ordered it. Knowing what to do and being able to do it when it happens are two different things.
D. S.✓
Dora S.Verified purchase
2 months ago
★★★★★
We used it, and that's why I'm writing
I never thought I'd write this review. My two-year-old with a piece of hot dog, and suddenly no sound at all, it was the silence that frightened me. My husband called the emergency services while I put the mask on. Two pulls and the piece came out. The paramedics came out and checked anyway, everything was fine. I'd never say it's magic, but that evening it did its job.
MedwellThank you, Dora. We always stress this: call 911 first, and the device complements the steps of first aid. You did exactly the right thing.
G. B.✓
Giselle B.Verified purchase
3 weeks ago
★★★★★
I'm 68 and I look after my grandchildren
My dread was not having the strength to do chest compressions properly on a little one. Here you don't need to apply force, you place it and pull, the movement comes by itself. I tried it empty several times to reassure myself. No hand strength needed, that settled it for me.
A. R.✓
Annie R.Verified purchase
2 months ago
★★★★★
The price stops being a question afterwards
I hesitated over the price, thinking it would just be another object sleeping at the back of a drawer. Then I realised it's the same as a fire extinguisher, and we don't do sums over those. I haven't used it in four months and I hope it stays that way. Not one second of regret.
N. H.✓
Norbert H.Verified purchase
1 month ago
★★★★★
A complement, not a replacement
I'm a volunteer firefighter and I see a lot of questionable things on this subject. What I value here is that it's presented as a complement, not as a substitute for first aid. We call the emergency services, we do the movements, and this comes in on top. Put that way it's honest, which is why I recommend it to people I know.
MedwellThank you, Norbert. That is our position and it will not change: in the event of choking, call 911 immediately. The device never replaces the steps of first aid or the intervention of the emergency services.
C. M.✓
Charlotte M.Verified purchase
2 months ago
★★★★★
Designed for shaking hands
My fear was panicking and getting it wrong. What reassures me is that there's nothing to set, nothing to measure out, no buttons. You place it on the face, you pull, and that's it. The fewer the steps, the less chance of a mistake in a panic, that's what I told myself.
C. P.✓
Catherine P.Verified purchase
1 month ago
★★★★★
A fair question about cleaning
The product is good and nicely made. My only reservation is that I'd have liked to read more detail on how to clean it after real use, and when the masks should be replaced. I ended up emailing customer service and they did reply, but it would be better if it were there in black and white in the manual.
MedwellThank you, Catherine, we've noted the point and passed it to the team. The device should be rinsed and dried after use, and we recommend checking it twice a year, the way you would a smoke detector.
E. L.✓
Erica L.Verified purchase
2 months ago
★★★★★
I ordered with no risk
What gave me the final push was knowing I could send it back if I didn't like it. In the end I'm keeping it, but when you buy something like this without seeing it in person, that counts for a lot. I got a quick answer to my question before ordering, which is a good enough sign.
H. N.✓
Hilda N.Verified purchase
2 months ago
★★★★★
I'm a childminder and I keep it within reach
I take four children at home and my mandatory training is up to date. I still wanted this device, because the training always reminds you that time matters most. It's on display in the living room where it can be seen, and parents often ask me where I got it.
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